At Wearvybe, administered by Primebyte Solutions, we are dedicated to upholding transparency and accountability throughout your shopping experience. If an item you purchased requires return, this document outlines the eligibility, procedures, and resolution timelines associated with returns and refunds.  

Within this policy, “we,” “us,” and “our” refer to Primebyte Solutions, and “you,” “your,” and “customer” refer to those purchasing from Wearvybe. By placing an order on our platform, you consent to the terms detailed below.  

Policy Coverage  

This return and refund framework applies to orders placed exclusively through Wearvybe. Items must meet the outlined conditions to qualify for return and/or reimbursement.  

Conditions for Return Acceptance  

• Products must remain in unused and original condition without any signs of wear or laundering.  
• Packaging, labels, and tags must be preserved in the same state as received.  
• Items that are altered, washed, or damaged by the user will not be accepted.  
• Return requests must be submitted within the permitted return window from the delivery date.  
• Articles that fail to meet the above will be deemed ineligible for return.  

Procedure for Initiating a Return  

• Contact Us – Send an email to Primebytesolutions@gmail.com, including your order number and return reason.  
• Attach Proof (if relevant) – If your item is faulty or incorrect, include clear photographs illustrating the issue.  
• Await Confirmation – Once your return request is validated, you will receive full instructions and the designated return address.  

Refund Process & Settlement Duration  

After the returned product reaches us and passes inspection, you will receive a notification regarding approval. Approved refunds will be processed back to your original payment mode within 5 to 7 business days. A confirmation message will be shared upon completion of the refund process.  

Partial Reimbursement Terms  

If a returned product only partially complies with our return standards, such as minor flaws or absent accessories, a partial refund may be extended at our sole discretion.  

Responsibility for Return Shipping  

Unless the return is due to an error on our part (e.g., a defective or incorrect item), the cost of return shipping shall be borne by the customer. Shipping fees already paid are non-refundable under any circumstance.  

Exceptions – Items That Cannot Be Returned  

• Products that have been tailored, customised, or made to order unless found defective.  
• Items missing original packaging or evidencing any use.  
• Any item clearly labeled as non-returnable during the time of purchase.  

Assistance & Contact Information  

For queries or support related to returns or refunds, our team is available to assist you at Primebytesolutions@gmail.com.  

We value your trust in Wearvybe and are committed to ensuring a reliable and professional resolution for any concerns regarding your orders.